We Take Caring One Step Further

Compassionate and professional administrative support for funeral parlours and policy administrators. We manage the paperwork so you can focus on caring for your clients.

WHY Us

Why Funeral Parlours Choose Blue Bay Administrators

We are a family-run company based in Gqeberha, Eastern Cape, South Africa.
Because we are locally based and focused on funeral administration, we understand the real challenges that parlours and their policy holders face every day.

Our goal is simple: to keep your parlour compliant, organised and up to date with all daily administrative duties – without stepping on your toes.

Whether you need help with a few specific tasks or a fully outsourced administration solution, we can tailor our service to suit your needs.

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A Third-Generation Legacy of Care

Blue Bay Administrators is the next chapter of a family business that started with Stepping Stones Administrators and has now grown into a third-generation legacy of service. Founded by the late Peter de Lauwere, carried forward by his daughter Debbie Pyke and now led by her daughter Shané Pyke, our business was built on one principle: “We Take Caring One Step Further.”

Supporting funeral parlours with compassionate and reliable administration.

Our Core Values

01

Care

We treat every client, policyholder and partner with dignity, confidentiality and compassion - especially during life’s most sensitive moments.

02

Accuracy

We focus on clean, compliant, detail-driven administration so your funeral parlour always has reliable, up-to-date information.

03

Integrity

We believe in honest, ethical and transparent service - the foundation of our family business for three generations.

04

Partnership

We work alongside you, supporting your existing processes, easing your workload, and helping your business run smoothly.

Helping funeral parlours stay organised, supported, and compliant

Let Us Handle the Administration So You Can Focus on Caring

Why Funeral Parlours Choose Blue Bay Administrators

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A Family-Run Administration Partner You Can Trust

Professional, compassionate and detail-driven support designed to make your funeral parlour’s administration easier, faster, and fully compliant.

Decades of Family Experience

Blue Bay Administrators is a third-generation family business built on trust, compassion and accuracy. Our legacy began with Stepping Stones Administrators and continues today with a renewed commitment to modern, efficient funeral administration.

Personal, Hands-On Support From Shané

Unlike large admin companies, we provide direct support from a real person who genuinely cares. When you need help, you speak to Shané - not a call centre - ensuring faster responses and real accountability.

Clean, Compliant, Stress-Free Administration

We take over the daily burden of policy capturing, data updates, queries, reports, amendments and secure storage - allowing you to focus entirely on serving your clients.

Tailored Solutions for Every Parlour

Whether you are growing, restructuring or starting up, we offer flexible administration support that fits your unique needs and workflow.

Ready to streamline your funeral administration?

Your Trusted Partner for Policy & Client Administration

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